Registration Executive

Location Dubai
Job type: Permanent
Salary: 12,000 - 15,000 plus 15%KPI
Contact name: Carlota Adsuara

Contact email: talent@esmosrecruitment.com
Job ref: 32975
Published: 25 days ago

REGISTRATION EXECUTIVE 

The Registration Executive supports the Head of Registration and Customer Experience to manage the registration process for shows/events. This involves collaboration with the marketing, exhibition sales, conference production, and delegate sales teams. Key responsibilities include enhancing the registration experience, improving data assets, and ensuring consistency with data governance policies. The role requires a balance of data management proficiency and effective communication.

Responsibilities:-

  • Enhance data quality, perform segmentation, cleansing, analysis, detect anomalies, and share insights with the marketing team.

  • Design and implement a seamless online and onsite registration experience.

  • Super-user for registration systems, coordinate with vendors and manage system setup.

  • Oversee onsite registration layout, order supplies, and supervise temporary staff.

  • Identify and implement process efficiency improvements.

  • Provide customer support and resolve escalations.

  • Independently handle data requests and discrepancies.

  • Adhere to data governance policies and perform quality checks.

Requirements:

  • 2-3 years in registration management, with database knowledge.

  • Ability to handle sensitive material discreetly.

  • Organization, prioritisation, and time management.

  • Experience in registration operations and managing staff.

  • Platform administration.

  • Analytical, problem-solving, and recommendation

  • Interpersonal skills, stress management.

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).

  • Effective verbal and written communication in English.

  • Flexibility and adaptability.