Technical Specialist - Rigging

The Technical Specialist - Rigging is responsible for the set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region.

Responsibilities:

• Executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

• Troubleshoots technical issues and resolve problems quickly as they arise.

• Reporting all health and safety issues to the HSE Manager, line manager or Project Manager

  onsite.

• Provides excellent service and strive to exceed the expectations and needs of internal and external customers.

• Provides mentorship and coaching to technical, sales and operations team members to

  develop technical skills as needed.

• Performs advanced work (pre/during/post event) with operations team members.

• Supervises and directs other technicians during an event.

• Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.

• Performs inventory and forecasting of equipment needs.

Key Characteristics

• Bachelor’s Degree or equivalent is preferred.

• 4+ years of field experience in specialty area is required.

• 3-5 years of customer service or hospitality experience is preferred.

• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.

• Experience with project management of multiple tasks/initiatives.

• Strong customer, client and co-worker interface experience and abilities.

• Experience in Vectorwork is must.